flat rate in-house and on-site installation, technical support, and repair
flat rate in-house and on-site installation, technical support, and repair
- Craig Beare (MorleyMason)
Great efficient and knowledgeable IT help! Very professional and well communicated services as well as friendly! These guys will help you out no matter how niche your issue is !
November 27, 2022Thomas McDowell
Great service and quick turnaround
March 27, 2023A Heximer
Very personable and individualised service. It’s so nice to have a local business for repair and care of computers/tech who, in addition to their expertise, offer excellent communication (including listening carefully and explaining clearly) and swift, efficient service. We felt prioritised as customers and would not hesitate to return or recommend.
October 20, 2023Allen Brian
Great Service, Quick Fix, and Fair price, Highly recommend
September 27, 2023Tomer Bella
Very honest and professional service, thank you.
October 27, 2022Adrian Craciun
Amazing customer service, fast and competent repairs. Recommended 100%.
April 27, 2023
- Josh De Vouge
The very best when it comes to expert computer care and friendly service. I couldn't be happier with the job he did and would highly recommend them to anyone!
December 27, 2022Matt Pamenter
Responsive, honest, and top quality service. Within the Hour helped me with a major repair to my MacBook Pro. Their price was fair and they encouraged me to try other options that might be cheaper. I definitely felt that Avi put my best interests before his own profit. I will be using this company for any IT needs going forward!
May 27, 2023Jenna Holdham
Fixed my laptop for a great price! Very good at communicating
June 27, 2023Scott Larocque
Had me back up and running within a day, even though it was a holiday! Great communication and service, quick response time, and always available to take my call to answer questions. These guys go the extra mile to ensure you are set up properly and your computer is up to date.
January 27, 2023Doug Merry
Quick great service!!
October 24, 2023Scott Marin
Great service! Top notch, has become the first place I will consider for computer services in Ottawa. Fast service, polite, good communication from staff.
January 27, 2023
- Brad McKay
Went above and beyond to make sure I had a satisfying experience. A part broke during the installation of a new CPU… they fixed it so I was never without my computer, replaced the part and installed the new CPU for free. Then dropped the computer off at my house, set it up, and made sure everything worked perfectly. All this for free. Tremendous integrity and commitment to customer service. If you’re shopping for an honest and reliable computer repair shop, these guys are it.
January 27, 2023Christina S
I would highly recommend using Within the Hour for your computer repair needs. They fixed a water damage issue on my MacBook promptly and around my schedule. Their prices are reasonable and they even replaced the damaged feet on the bottom of my laptop which shows the care they have for your device.
June 27, 2023Hannah D
Super fast turn around - fixed a broken laptop key for me in under an hour, and didn't charge me. I am so thankful for their incredible service. 11/10!!!! Thank you!!!!!!!!!!
November 27, 2022roxanne dube
J'ai été extrêmement satisfaite de l'excellent service reçu par Within the Hour pour la réparation de mon lap top. Ce sont des professionnels et j'y retournerai certainement.
September 27, 2023Douglas Archibald
Great service! Great hours!
September 27, 2023Foldedhat Collectibles
First rate service. Professional and courteous. Reasonably priced. Cannot say enough good things about this place. Support local business.
May 27, 2023
- His Branch
Great service, and done in record time
September 27, 2023Lucy Turner
Fast, friendly, affordable. Fixed my laptop with an ordered in part in just over 48 hours. Would highly recommend. *I did initially assume I’d be able to walk in to a service desk which isn’t the case. Make sure to call or use the online booking form.
April 27, 2023Trevor Shaw
Fantastic customer service, fast and great to deal with. Will be back in the future.
June 27, 2023Sophia Dore
I adventures a few places around Ottawa to fix my broken Macbook screen and Within the Hour was the most responsive business with the best turn around time. Although a couple of other places had slightly cheaper prices, those places were sketchy. Within the Hour offered me a safe, reassured process, and like I said, I got my laptop back within 24 hours.
September 27, 2023Kaneisha LeBlanc
Very professional service! They were very kind and empathetic to my situation and were able to get me a resolution within the hour! I would and will be recommending them to anyone needing computer repair services!
October 27, 2022Allison Smith
This business was very professional and handled my laptop problem quickly (getting my wifi adapter working again.) I thought it was a hardware problem, but they were able to solve it quickly with a software solution. I had my computer back within a few hours - on a Saturday.
December 27, 2022
- Fil Stipanac
Super friendly and ridiculously quick with fixing my laptop. I originally considered reaching out to my laptop provider for repairs but the estimated costs were significantly higher than what Within the Hour charged me. My laptop was repaired within hours and the estimated time frame for Dell was 3 weeks. These guys are my new go-to.
February 27, 2023David Fraser
Very professional and amazing turnaround. Highly recommend
September 27, 2023Jordan Furlong
Highest recommendation. They've done terrific work for us (on both PCs and Macs), they're extremely quick and responsive, and they're completely reliable.
September 27, 2023Lucas McEachern
Responded, diagnosed and repaired my laptop quickly. Will definitely use this excellent service again.
December 27, 2022Marjolaine Belzile
Dealing with Within the Hour is a pleasure. They provide exceptional client service and go above and beyond. The care taken in handling and resolving situations is stellar. I highly recommend them!
February 27, 2023Helly (Rachel) Goez
The fastest service to diagnostics and resolution of my computers problem. Highly professional. Definitely recommended
October 27, 2022
- Johnny Kurelek
Best people on earth! Completely fixed my laptops hardware, and decided not to charge me anything because they couldn’t find a couple of screws. Finished the job incredibly quickly, and was very professional. They really know what they are doing! Wish I could give more than 5 stars.
July 27, 2023Ilana Shore
Thank you for the great service. I appreciated the way the issues were explained to me in a way I could understand! I would definitely use you again!
October 27, 2022Kath Thompson
Great experience with this company. I liked that I could actually call them and explain the issue - a lot faster than an email. They were more than happy to have me bring in my laptop late on a Friday afternoon - and get it back to me same day. Great follow up on the issue and some good advice, as well. I feel like I've found reliable, local support. Excellent service and reasonable pricing. Friendly, polite, knowledgeable team. Glad I found them!
February 27, 2023Sierra Beacher
Excellent service. Thanks again!
January 27, 2023Cene Pascal Jambo
I got the best service ever! Very courteous and knowledgeable. I highly recommend within hour.
September 27, 2023Ashley Duguay
Highly recommend! They kept me up to date with the repair timeline, and took the time to inform me on the issues with my laptop and the options available to me. I'll be a return customer if ever I'm in need of computer services again.
October 20, 2023
- Crofton Steers
I live in Westboro and was looking for a reliable and local fix for a problem with my pc (the power supply had failed). Within the Hour responded right away and went above and beyond to get the PC fixed and even enhanced better than before. They meticulously cleaned the case and ensured that I was happy every step of the way. No wait, great service, good prices - Huge recommend!
November 27, 2022Данил Фёдоров
Very good service!
July 27, 2023E L
April 27, 2023Eric Knight
Honest, dependable, fair pricing,. Great guys, have done a lot of work for me and straightened out my EMR AND built a great student computer for my nephew. Highly recommended. Eric Knight MD
September 27, 2023Arctic Bass
Super fast and helpful. Even took the time to check afterwards to see if there were any issues. Very professional and fair pricing.
May 27, 2023Alireza Rahmati
Such a nice guy. Fixed my laptop in less than an hour.
October 23, 2023
On-Site Professional Diagnostic.
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