Testimonials

flat rate in-house and on-site installation, technical support, and repair

Our Services

flat rate in-house and on-site installation, technical support, and repair

  • Great service, and done in record time

    His Branch Avatar His Branch
    September 27, 2023

    Great service and quick turnaround

    Thomas McDowell Avatar Thomas McDowell
    March 27, 2023

    Amazing customer service, fast and competent repairs. Recommended 100%.

    Adrian Craciun Avatar Adrian Craciun
    April 27, 2023

    Went above and beyond to make sure I had a satisfying experience. A part broke during the installation of a new CPU… they fixed it so I was never without my computer, replaced the part and installed the new CPU for free. Then dropped the computer off at my house, set it up, and made sure everything worked perfectly. All this for free. Tremendous integrity and commitment to customer service. If you’re shopping for an honest and reliable computer repair shop, these guys are it.

    Brad McKay Avatar Brad McKay
    January 27, 2023

    Highly recommend! They kept me up to date with the repair timeline, and took the time to inform me on the issues with my laptop and the options available to me. I'll be a return customer if ever I'm in need of computer services again.

    Ashley Duguay Avatar Ashley Duguay
    October 20, 2023

    Fixed my laptop for a great price! Very good at communicating

    Jenna Holdham Avatar Jenna Holdham
    June 27, 2023
  • Very personable and individualised service. It’s so nice to have a local business for repair and care of computers/tech who, in addition to their expertise, offer excellent communication (including listening carefully and explaining clearly) and swift, efficient service. We felt prioritised as customers and would not hesitate to return or recommend.

    A Heximer Avatar A Heximer
    October 20, 2023

    Excellent service. Thanks again!

    Sierra Beacher Avatar Sierra Beacher
    January 27, 2023

    Very professional and amazing turnaround. Highly recommend

    David Fraser Avatar David Fraser
    September 27, 2023

    Such a nice guy. Fixed my laptop in less than an hour.

    Alireza Rahmati Avatar Alireza Rahmati
    October 23, 2023

    Very honest and professional service, thank you.

    Tomer Bella Avatar Tomer Bella
    October 27, 2022

    I adventures a few places around Ottawa to fix my broken Macbook screen and Within the Hour was the most responsive business with the best turn around time. Although a couple of other places had slightly cheaper prices, those places were sketchy. Within the Hour offered me a safe, reassured process, and like I said, I got my laptop back within 24 hours.

    Sophia Dore Avatar Sophia Dore
    September 27, 2023
  • Honest, dependable, fair pricing,. Great guys, have done a lot of work for me and straightened out my EMR AND built a great student computer for my nephew. Highly recommended. Eric Knight MD

    Eric Knight Avatar Eric Knight
    September 27, 2023

    First rate service. Professional and courteous. Reasonably priced. Cannot say enough good things about this place. Support local business.

    Foldedhat Collectibles Avatar Foldedhat Collectibles
    May 27, 2023

    I live in Westboro and was looking for a reliable and local fix for a problem with my pc (the power supply had failed). Within the Hour responded right away and went above and beyond to get the PC fixed and even enhanced better than before. They meticulously cleaned the case and ensured that I was happy every step of the way. No wait, great service, good prices - Huge recommend!

    Crofton Steers Avatar Crofton Steers
    November 27, 2022

    Responded, diagnosed and repaired my laptop quickly. Will definitely use this excellent service again.

    Lucas McEachern Avatar Lucas McEachern
    December 27, 2022

    Fantastic customer service, fast and great to deal with. Will be back in the future.

    Trevor Shaw Avatar Trevor Shaw
    June 27, 2023

    Very good service!

    Данил Фёдоров Avatar Данил Фёдоров
    July 27, 2023
  • Great service! Top notch, has become the first place I will consider for computer services in Ottawa. Fast service, polite, good communication from staff.

    Scott Marin Avatar Scott Marin
    January 27, 2023

    I got the best service ever! Very courteous and knowledgeable. I highly recommend within hour.

    Cene Pascal Jambo Avatar Cene Pascal Jambo
    September 27, 2023

    Super fast and helpful. Even took the time to check afterwards to see if there were any issues. Very professional and fair pricing.

    Arctic Bass Avatar Arctic Bass
    May 27, 2023

    10/10

    E L Avatar E L
    April 27, 2023

    Best people on earth! Completely fixed my laptops hardware, and decided not to charge me anything because they couldn’t find a couple of screws. Finished the job incredibly quickly, and was very professional. They really know what they are doing! Wish I could give more than 5 stars.

    Johnny Kurelek Avatar Johnny Kurelek
    July 27, 2023

    Super friendly and ridiculously quick with fixing my laptop. I originally considered reaching out to my laptop provider for repairs but the estimated costs were significantly higher than what Within the Hour charged me. My laptop was repaired within hours and the estimated time frame for Dell was 3 weeks. These guys are my new go-to.

    Fil Stipanac Avatar Fil Stipanac
    February 27, 2023
  • Super fast turn around - fixed a broken laptop key for me in under an hour, and didn't charge me. I am so thankful for their incredible service. 11/10!!!! Thank you!!!!!!!!!!

    Hannah D Avatar Hannah D
    November 27, 2022

    Great Service, Quick Fix, and Fair price, Highly recommend

    Allen Brian Avatar Allen Brian
    September 27, 2023

    The fastest service to diagnostics and resolution of my computers problem. Highly professional. Definitely recommended

    Helly (Rachel) Goez Avatar Helly (Rachel) Goez
    October 27, 2022

    Highest recommendation. They've done terrific work for us (on both PCs and Macs), they're extremely quick and responsive, and they're completely reliable.

    Jordan Furlong Avatar Jordan Furlong
    September 27, 2023

    I would highly recommend using Within the Hour for your computer repair needs. They fixed a water damage issue on my MacBook promptly and around my schedule. Their prices are reasonable and they even replaced the damaged feet on the bottom of my laptop which shows the care they have for your device.

    Christina S Avatar Christina S
    June 27, 2023

    J'ai été extrêmement satisfaite de l'excellent service reçu par Within the Hour pour la réparation de mon lap top. Ce sont des professionnels et j'y retournerai certainement.

    roxanne dube Avatar roxanne dube
    September 27, 2023
  • Responsive, honest, and top quality service. Within the Hour helped me with a major repair to my MacBook Pro. Their price was fair and they encouraged me to try other options that might be cheaper. I definitely felt that Avi put my best interests before his own profit. I will be using this company for any IT needs going forward!

    Matt Pamenter Avatar Matt Pamenter
    May 27, 2023

    Great experience with this company. I liked that I could actually call them and explain the issue - a lot faster than an email. They were more than happy to have me bring in my laptop late on a Friday afternoon - and get it back to me same day. Great follow up on the issue and some good advice, as well. I feel like I've found reliable, local support. Excellent service and reasonable pricing. Friendly, polite, knowledgeable team. Glad I found them!

    Kath Thompson Avatar Kath Thompson
    February 27, 2023

    Quick great service!!

    Doug Merry Avatar Doug Merry
    October 24, 2023

    Dealing with Within the Hour is a pleasure. They provide exceptional client service and go above and beyond. The care taken in handling and resolving situations is stellar. I highly recommend them!

    Marjolaine Belzile Avatar Marjolaine Belzile
    February 27, 2023

    Had me back up and running within a day, even though it was a holiday! Great communication and service, quick response time, and always available to take my call to answer questions. These guys go the extra mile to ensure you are set up properly and your computer is up to date.

    Scott Larocque Avatar Scott Larocque
    January 27, 2023

    Fast, friendly, affordable. Fixed my laptop with an ordered in part in just over 48 hours. Would highly recommend. *I did initially assume I’d be able to walk in to a service desk which isn’t the case. Make sure to call or use the online booking form.

    Lucy Turner Avatar Lucy Turner
    April 27, 2023
  • Great efficient and knowledgeable IT help! Very professional and well communicated services as well as friendly! These guys will help you out no matter how niche your issue is !

    Craig Beare (MorleyMason) Avatar Craig Beare (MorleyMason)
    November 27, 2022

    Thank you for the great service. I appreciated the way the issues were explained to me in a way I could understand! I would definitely use you again!

    Ilana Shore Avatar Ilana Shore
    October 27, 2022

    Great service! Great hours!

    Douglas Archibald Avatar Douglas Archibald
    September 27, 2023

    The very best when it comes to expert computer care and friendly service. I couldn't be happier with the job he did and would highly recommend them to anyone!

    Josh De Vouge Avatar Josh De Vouge
    December 27, 2022

    This business was very professional and handled my laptop problem quickly (getting my wifi adapter working again.) I thought it was a hardware problem, but they were able to solve it quickly with a software solution. I had my computer back within a few hours - on a Saturday.

    Allison Smith Avatar Allison Smith
    December 27, 2022

    Very professional service! They were very kind and empathetic to my situation and were able to get me a resolution within the hour! I would and will be recommending them to anyone needing computer repair services!

    Kaneisha LeBlanc Avatar Kaneisha LeBlanc
    October 27, 2022

On-Site Professional Diagnostic.

Experienced.
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Rest assured your computer is in the best of hands. Our team have assisted thousands of customers and are highly capable to find the best solution for our customers.  We stay ahead of the latest in software upgrades, hardware, malware, virus repair, data recovery, SmartHome technologies and more.

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